Director - Global Program - Allianz Global Corporate & Specialty - München
Job description
JOB PURPOSE/ROLE
Responsible for planning, definition, design, build and deployment of the key digital assets in the Core Insurance Domain. This includes capabilities to manage policy and claims administration services globally and where required enabling Digital Straight Through Processing. Ensuring the business and operations areas can achieve its growth and profitability targets through effective operational processes and automation to drive year on year cost reduction. Key functional components include: Business Integration and services, core policy administration systems, reinsurance, co-insurance, e-payments, product configuration and claims management.
In order to achieve this purpose, the major challenges the incumbent will face are the optimization of the delivery approach and resources to maximize deliverables within time-cost-scope; the establishment of an effective demand management processes to ensure alignment between business strategy, business case and project delivery plans; and the management of the interdependencies to other programs to ensure achievement of a viable end to end architecture especially where key technical and deployment interdependencies exist.
KEY RESPONSIBILITIES
Leadership, Planning, Vision and Target Setting
Set the vision, strategy, objectives and targets for the function at global level. Translate AGCS and Group strategy into formal projects or process improvement initiatives. Foster best practice sharing across functional boundaries to improve efficiency. Plan large programs to achieve long term business outcomes. Set clear KPIs and align multi-year projects with Group and AGCS fiscal planning.
Program and Project Delivery
Manage the quality and performance of programs. Lead all aspects of the program including processes to coordinate scope, design, interdependencies, risks, issues and actions. Operate an effective program structure ensuring that project planning and execution controls to mitigate risk and manage issues. Set the standard for collaboration and teamwork across the program. Resolve conflicts early to minimize escalations. Manage the efficient allocation of financial and human resources within the organization and via suppliers. Present timely information to the different steering groups for decision making and governance purposes.
Sponsor, Stakeholder and Business Change Management
Build and manage all stakeholders who contribute or benefit from the program. Manage all internal and external suppliers. Build consensus on required solutions in line with business strategy, target architecture, group standards and any known business constraints. Help the business to lead the Change Management process through to successful benefits realization.
Organization Management, Best Practice, Continuous Improvement and Quality Management
Define the Operating Model, Organization structure and charter. Communicate the role of OBT within AGCS and progressively improve customer interaction through a clear service proposition, engagement and delivery model.
Line and Project Investment Portfolio Controlling, Reporting, and Risk management
Define financial and human resources required to deliver against agreed organization and business goals. Manage changes to plans in a timely and controlled manner. Manage the investment portfolio strategy and plan providing the board with the recommended investment priorities, budget and objectives. Establish as a minimum, monthly reporting and controlling process. Identify risks and monitor these. Identify issues arising, with remediation plans.
Resource management, team development and collaboration
Identify the appropriate career structure, competency model and define the required roles in line with the Target Organization structure and operating model. Attract, Recruit and Retain the resources required to operate at optimal utilization, efficiency and effectiveness to achieve agreed business and functional goals.
KEY REQUIREMENTS/SKILLS/EXPERIENCE
Experience:
At least 7 years of experience as responsible for the delivery of projects that have change the operation business model in Global Companies, preferably in the financial or insurance industry.
Several years of experience steering a portfolio of projects aiming to change the operational effectiveness of the company (budget of at least 50 Mio EUR pa)
Education
Professional Training Qualification preferred, e.g. OPEX, Lean 6 Sigma, PRINCE II, MSP, ITIL, Operation Management.
Business Administration Degree of similar (ie: Operations Management, Management Sciences, Engineering Management, Technology and Management
Technical Skills
Change Management, including stakeholder management, change curve, communication
Analytical skills: break complex subjects into manageable pieces; determine status quo, business requirements, target and course of action
Project Management: from individual task management to ability to manage large complex and global projects
Consulting skills: relationship management, customer satisfaction, understand customer needs, build CBA & Business Case, facilitation, consult business
Refer This Job To Your Friends And Help Them To Find Jobs!
