Job description
As the Programme Director you will plan, manage and lead multiple, concurrent (and typically related) service towers (Global Service Desk, Field Service, Networking, Future Workplace Management) and activities to achieve a defined set of business objectives which are aligned to first get the contract signed and then deliver a global infrastructure outsourcing program to a large global client with more than 160.000 employees
Key accountabilities:
Lead the technical negotiation in the contract negotiation interfacing with Stefanini internal stakeholders and our partners
Ensure the collective outcome of programme outputs are effectively achieved and embedded within the business.
Extensive sponsor and stakeholder engagement, expectation management and influencing.
Identify and secure internal and external resources required to execute the programme. Build a high performing team with the right blend of skills for the work.
Manage contract and programme risks and agree appropriate actions to mitigate/control.
Pro-actively manage issues, taking action to achieve urgent resolution and escalating promptly and clearly where necessary
Create a sense of urgency and vision around the programme, fostering pace and drive to deliver. Champion the deliverables of the programme both within and outside the programme team.
Become a trusted advisor to the programme sponsor and key stakeholders, communicating true status in an appropriate form, proposing well thought out actions to address issues and risks, and balancing cost/risk of scope changes against benefit
Provide visibility of programme progress against budget and schedule, in a reporting format suitable for sponsor and steering group audiences, enabling informed executive decisions and actions to be taken
Manage programme budget in conjunction with Financial Management and Programme Sponsor, ensuring the completion of contractual procedures and documentation in liaison with Purchasing and 3rd parties where appropriate. Seek ways to reduce cost and increase or bring forward benefits.
Manage implementation in such a way as to minimise disruption to BAU
Manage relationships with contacts at all levels and across all Company X sites, in order to establish effective working relationships between members of the programme team, programme sponsor, key stakeholders and the programme board. Continually develop this network of contacts across the business to enable achievement of objectives and maintain these for future initiatives.
Set reasonable, challenging and clear accountabilities and responsibilities for programme team members. This includes providing performance feedback to programme team members
Manage the process to achieve consensus on alternative solutions and recommendations, using facilitation and negotiation skills. Influencing up to Director level.
Ensure effective communication of key programme information at all levels across Company X. Assume overall responsibility for reporting programme progress to key stakeholders in a timely fashion.
Desired Skills and Experience
Relevant professional qualification in Programme Management (Prince 2, MSP), ITIL, ISO 20.000, ISO 27000
Experience of working at board level
Relevant business experience and technical experience in all service towers and execution of programmes within previous roles.
German native with fluent English preferably based in the North West of Germany
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
